郁闷!在Golden Village 看一场电影被Bed Bug咬成这样!【Golden Village在皇后情报局发文后正式回复啦!】

#update#

在皇后情报局发出文章

【郁闷!在Golden Village看一场电影被bed bug咬成这样!】

后5小时

Golden Village与皇后情报局沟通

并正式发布处理稿

原文如下:

“Golden Village is committed to delivering the ultimate movie-going experience for all its customers, and that includes ensuring all our cinemas are well-maintained. We take customers’ feedback seriously and ensure they are addressed. 

Following the customer’s email on 21 December, we immediately blocked out the affected seats and activated the pest control unit to conduct a thorough investigation. While their report showed there was no evidence of bed bugs, we have since proceeded to disinfect the affected theatre again as a preventive measure. Following the report, we responded to the customer via email on 26 December to apologise to her and her fiancé on the matter and check on their well-being, and to also update them on our findings. 

Golden Village takes the hygiene of its cinemas seriously and has stringent cleaning processes in place. Pest control checks are conducted regularly at all cinemas. We have always worked closely with our pest control unit and will continue to do so to see how we can improve on our cleaning processes.”

希望GV可以通过本次事件积极更正现有问题

为观众朋友们提供更好的服务喔!

以下为新加坡皇后情报局

【郁闷!在Golden Village看一场电影被bed bug咬成这样!】

原文

 

看了这则新闻后你可能要避开位于Plaza Singapura的GV电影院了

Jeanette Tan的一篇Facebook Post引起轩然大波

原本跟未婚夫开开心心去看叶问4

结果超郁闷!

被Bed Bug咬了超多大包!

photo credit: Jeanette Tan Facebook

更令人不愉快的是

Golden Village并没有及时回复/处理本事件

Jeanette愤而向社交媒体爆料

贴文发出后

短短一周时间内收到了超过600次转发

结果一时激起千尺浪

没想到他们并不是唯一的一个遇到同样情况的人!

众多读者表示自己在GV 看完戏后也有相同症状

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投稿 | 爆料/树洞